Ikigo cy’itumanaho cya MTN Rwanda cyasabye imbabazi umukiriya witwa Nsanga Sylvie, nyuma yo kwinubira uburyo yakiriwe ubwo yari yagiye gushaka serivisi kuri kimwe mu bigo byacyo bitangirwamo serivisi.
Nsanga, usanzwe agaragaza ibitekerezo ku bibazo birimo uburenganzira bwa muntu, uburinganire n’imiyoborere, yagaragaje iki kibazo abinyujije ku rubuga rwa X.
Yavuze ko ikibazo cyatangiye akigerayo, aho yabanje guhura n’umukozi ushinzwe umutekano, akavuga ko kuva akigera kuri icyo kigo yumvise atakiriwe neza.
Nsanga yavuze ko hari bamwe mu bakozi bamufashe nk’umuntu utumva cyangwa waje gusaba ubufasha, aho kumwakira nk’umukiriya waje gushaka serivisi.
Yavuze ko ibyo byamubabaje kandi ko bitari bihuye n’urwego rw’icyubahiro n’ubwubahane yari yiteze guhabwa nk’umukiriya.
Yagereranyije kandi uburyo yakiriwe n’uburyo rimwe na rimwe abantu bakirwa muri zimwe mu ambasade, nubwo atavuze amazina yazo.
MTN Rwanda yasubije Nsanga ivuga ko ibabajwe n’ibyamubayeho, inamusaba gutanga nimero ye ya telefoni kugira ngo ubuyobozi bw’ikigo bubashe kuvugana na we, bumve neza ibyabaye.
Iki kigo cyagize kiti: “Turabasaba imbabazi tubikuye ku mutima ku bibazo mwahuye na byo, kandi twumva ko ibyo byababaje.”
MTN Rwanda kandi yasabye Nsanga ko yamwandikira mu butumwa bwihariye kugira ngo iki kibazo gikurikiranwe kandi harebwe uko cyakemuka.
Iki kibazo cyongeye gutuma hibandwa ku buryo abakiriya bakirwa n’abatanga serivisi, cyane cyane ku bijyanye no kubaha abakiriya, kubakira neza no kubaha serivisi mu buryo bw’umwuga.
Gusa, ibyo Nsanga yavuze ni ubuhamya bwe bwite ku byabaye kuri uwo munsi.
Nta cyerekana ko uburyo yavuze ko yakiriwe ari bwo buryo abakozi ba MTN Rwanda bose basanzwe bakoresha mu kwakira abakiriya.
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